Abstract
The year 2020 was tagged by transformation, adaptation, and evolvement in Higher Education Institutions (HEIs). The rapid shift to online learning during the pandemic has greatly enhanced the e-learning experience for both teachers and students. For students to remain involved and active in classroom instruction, custom-made tools/learning management systems are useful. The pandemic has shown teachers, students how to use various interactive learning technologies. In new normal situations, teachers and students should be encouraged to continue on-line tools to develop teaching and learning process.
Keywords: COVID Outbreak, online education, teaching learning process, higher education institutes, e-learning, blended learning.